DELIVERY

Free UK delivery when you spend over £100

All domestic orders are dispatched using DPD or DHL and are sent using a tracked service from our head office. Delivery within mainland UK is a fixed cost of £6.95 per order. Most orders will be delivered next day or within 4 - 7 working days but often sooner. Whilst we make every effort to turn your order around as quickly as possible, delivery can take up to 10 working days from order of goods during busy periods and if the required item is not in stock (for goods for delivery within the UK). Unfortunately, we are unable to offer next day delivery to the Highlands and islands.

You will be sent an email confirmation once your order has been dispatched with tracking information. For any other enquiries please contact customer services.

Our Web Sales Team are available to take any queries you may have regarding the above information or any of our products/services on +44(0)8448584587. Alternatively you may email them at enquiries@gboutfitters.co.uk.

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WORLDWIDE EXPRESS DELIVERY WITH DHL

With DHL as our trusted delivery partner for all international sales you can rest assured in an express 2-3 day express delivery service on all orders. All our orders are fully tracked and using DHL Worldwide Express, as our partner you can guarantee the best rates and a first class service.

 *Please note we do not ship to PO Box and BFPO addresses.

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RESTRICTIONS & TAXES FOR INTERNATIONAL DELIVERY

It is important to note that you may have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your Great British Outfitters invoice. Please check with your import country duty fees or for more information about international charges check here www.dutycalculator.com.

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US shipping

If the value is under $800 USD you will not have to pay duties, over this amount you will have to pay import tax. 

Please note: for USA orders we ship with DHL and you will receive a shipping confirmation email, which allows you to track your order. For Canadian orders you will always be liable to pay import duties and taxes over a value of 60 Canadian Dollars.

Please note that in some cases to clear parcels through customs in the USA we may require an EIN number. 

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Returns

the product must be packed with a returns form (a copy can be downloaded here) above the address stating the goods are being returned. Failure to do this will result in import duties being removed from the amount refunded - at the customers expense.

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