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Delivery & Returns

Free UK delivery when you spend over £100

*Orders placed after November 1st 2019 may be returned up to and until January 8th 2020 as part of our extended Christmas returns.


All domestic orders are dispatched using UPS and are sent using a tracked service from our head office. Delivery within mainland UK is a fixed cost of £6.95 per order. If we have your item in physical stock then it will be dispatched next day, if we have to order your item(s) in from our suppliers then your order will be dispatched within 4-7 working days but often sooner. Whilst we make every effort to turn your order around as quickly as possible, delivery can take up to 10 working days from order of goods during busy periods and if the required item is not in stock (for goods for delivery within the UK). If you require your order ASAP, give us a call on +44(0)8448584587 and if your item is not in physical stock, express delivery from our suppliers may be an option, extra charges will apply.
You will be sent an email confirmation once your order has been dispatched with tracking information. For any other enquiries please contact customer services or please read our FAQ's

Our Web Sales Team are available to take any queries you may have regarding the above information or any of our products/services on +44(0)8448584587.

Alternatively you may email them at enquiries@gboutfitters.co.uk



WORLDWIDE DELIVERY

The method we use to send your item(s) varies depending on your location but most of the time International deliveries will be sent with UPS - a fully tracked express service from one of the worlds leading courier networks.


RESTRICTIONS & TAXES FOR INTERNATIONAL DELIVERY

It is important to note that you may have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your Great British Outfitters invoice. Please check with your import country duty fees or for more information about international charges check here www.dutycalculator.com.

For US shipping if the value is under $800 USD you will not have to pay duties, over this amount you will have to pay import tax.
Please note: for USA orders we ship with UPS, you will receive a shipping confirmation email, which allows you to track your order. For Canadian orders you will always be liable to pay import duties and taxes over a value of 60 Canadian Dollars.
Please note that in some cases to clear parcels through customs in the USA we may require an EIN number. 
For Returns: the product must be packed with a returns form (a copy can be downloaded here) above the address stating the goods are being returned. Failure to do this will result in import duties being removed from the amount refunded - at the customers expense.